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How to clean the printer and rollers?
To clean the printer and rollers of the hdp5000e, please adhere to the steps outlined below. It is advisable to carry out this procedure approximately every 1,000 prints in order to ensure consistent print quality:
- From the HDP5000 Driver, click on the Toolbox button to bring up the Clean Printer tab.
- Remove cards, film, laminates from the printer.
- Use the Cleaning Card from the Printer’s and remove the adhesive backing from both sides of the card.
- Insert the Cleaning Card into the card hopper rollers.
- Click on the Clean button. The Printer will pull in the Cleaning Card. The Printer will then perform an automated cleaning procedure. This procedure is designed to thoroughly clean the Platen and the Card Feed Rollers inside the Printer.
- Once the cleaning card is ejected, discard it and reinstall film, cards and laminates.
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